Interactive Teller allows banks to offer their customers the benefits of both self-service and the branch experience in one solution, closing the “intimacy gap.” Interactive Teller combines video collaboration and remote transaction processing technology embedded within the ATM to give your customer the choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction.
- Supports migration of teller transactions to self-service
- Automates or supports personal teller services up to 24×7
- Can be located in both traditional and non-traditional locations
- Lowers cost of teller transactions and increases teller productivity by centralizing your teller
- Offers one-to-one personal service to consumers in a more cost-effective way