ATM Installation: How We Place ATMs
A Rundown of the ATM Install Process, From Planning to Go-Live
Installing an ATM is more than just placing a machine. It’s a multi-step process that requires planning, precision, and full compliance with federal, state, and industry regulations. At Edge One, we manage the installation so you can focus on serving your account holders. Read on to learn how we install ATMs for financial institutions and what to expect.
Also, be sure to check out our cost-effective ATM managed services and ATM outsourcing program, EDGE COMPLETE. It’s an all-inclusive ATM management solution that runs your ATM channel for you, covering ATM installation and beyond.
What Does ATM Installation Include?
Every Edge One ATM install includes:
- Site preparation
- ATM equipment delivery and placement
- Physical installation and anchoring
- Network setup and secure connectivity
- Software configuration (including platforms like NCR Activate Enterprise)
- Security testing and compliance checks
- End-user training for your staff
We also offer optional services such as:
- Remote host configuration
- Cash loading coordination
- Custom marketing screens and branding
What is the Timeline for an ATM Installation?
Here’s what to expect from a standard ATM installation timeline:
1. Site Survey & Planning
- Measurements: A few hours
- Planning and contractor coordination: Several days
2. Site Preparation & Electrical Work
- Duration varies based on contractor availability and the scope of work
3. Staging (Quality Check)
- Machines are staged at our warehouse for testing: 1–2 days
4. Equipment Delivery & Installation
- Onsite setup typically takes 1 day
- May extend to 2 days depending on weather or installation complexity
5. Testing & Certification
- Typically completed within 1 hour
6. Go-Live & Staff Training
- Hands-on training for your staff, including cash replenishment and troubleshooting: 1 day
Compliance Considerations
ATM installations must meet several important standards, including:
- ADA (Americans with Disabilities Act): Ensuring ATM accessibility for all users
- FCC Requirements: Ensuring secure and compliant electronic communication
- NFPA & NEC Standards: National fire safety and electrical code compliance
- State and Local Codes: Including Wisconsin Electrical Code and municipal guidelines
- Financial Regulations: Including Regulation E consumer protection standards
Edge One ensures your ATM is installed with full regulatory compliance from the start.
ATM Equipment Options
Every financial institution branch is different, so equipment needs differ from one location to the next. We install a range of ATM model types, including:
- Drive-Up ATMs
Ideal for branches with vehicle traffic, allowing customers to bank without leaving their cars - Walk-Up ATMs
Designed for foot traffic in secure vestibules, building exteriors, or public spaces - Through-the-Wall ATMs
Perfect for 24/7 access, securely integrated into your building’s wall for easy, safe use - Interactive Teller Machines (ITMs)
Enable live video teller interaction and extended service hours, without adding on-site staff
Easily Add to Your ATM Fleet with Edge One
From initial site survey to first transaction, Edge One delivers a smooth, secure, and compliant installation process.
Whether you’re adding a single walk-up ATM or deploying ITMs across multiple locations, your ATM channel is in reliable hands.
Let’s talk about ATM installation and your fleet.
Contact the Edge One team today at 800-423-EDGE (3343) or fill out the form to request a meeting.