First Line Maintenance (FLM) and Second Line Maintenance (SLM) Offerings

Welcome to Edge One, your trusted partner in ATM/ITM maintenance. Our comprehensive maintenance solutions ensure the optimal performance and reliability of your machines, allowing you to focus on delivering exceptional service to your customers.

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First Line Maintenance (FLM)

At Edge One, we understand the importance of quick and efficient resolution to keep your ATMs/ITMs running smoothly. Our First Line Maintenance (FLM) services cover the essentials:

  • Cash Replenishment: Timely and accurate replenishment of cash to minimize downtime and ensure your machines are always ready for transactions.
  • Consumables Management: Regular monitoring and replacement of paper rolls, ink, and other consumables to maintain seamless operations.
  • Basic Troubleshooting: Swift resolution of common issues and preventive measures to keep your machines in optimal condition.
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Our technicians are equipped with the expertise to handle day-to-day tasks, ensuring your machines are operational and customer-friendly.

Second Line Maintenance (SLM)

For more complex issues requiring specialized attention, Edge One offers Second Line Maintenance (SLM) services:

  • Advanced Troubleshooting: Our skilled technicians are trained to diagnose and address complex technical issues promptly.
  • Hardware Repairs: Timely repair and replacement of hardware components to extend the lifespan of your machines.
  • Software Updates: Ensuring your machines are running the latest software for enhanced security and functionality.
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Edge One’s SLM services go beyond routine maintenance, providing the technical expertise needed to keep your ATMs/ITMs at peak performance.

Why Edge One?​​


Our team comprises skilled technicians with in-depth knowledge of ATM/ITM maintenance.


We prioritize proactive maintenance to prevent issues and minimize downtime.

Custom Solutions

Tailored maintenance plans to meet the specific needs of your business.

Partner with Edge One for First Line Maintenance (FLM) and Second Line Maintenance (SLM) services that prioritize the health and performance of your ATMs/ITMs.

Contact us today to discuss your maintenance needs and discover how Edge One can elevate your ATM/ITM operations.

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