NCR End-of-Life: What to Expect

Countless emails are going around the industry, with many professionals at financial institutions voicing concerns about rumored changes to NCR’s equipment fleet. Bank and credit union leaders are worried about NCR hardware and software end-of-life dates and what they mean for business. This article will cover what “end-of-life” means, which NCR products are affected, and … Read more

Everything You Need to Know About ATM Processing

ATM Processing Cover Image - ATM Processing from Edge One LLC

What happens when a user makes a transaction via ATM? How do the details of the transaction get back to the banks involved? This blog post offers insight into how ATM processing works. Read on for information about ATM transactions and learn how ATMs connect to networks to make it possible for people to withdraw … Read more

Is an ITM a Good Investment?

Image of a person speaking to a teller via ITM. The overlayed text reads, "Offer virtual service with a smile they can still see."

Interactive teller machines combine ATM functionality with the interactivity and service of a live teller. These machines allow our clients to service their customers more effectively, improve customer experience, and save on costs, resulting in a greater return of value than traditional ATMs. Keep reading this ITM FAQ to learn more about what ITMs do, … Read more

Staffing Shortages in Banking
Does your branch experience reflect the new normal?

Help Wanted Sign in Window - Staff Shortages in Banking

The last couple of years have been difficult. The pandemic showed up and turned the world upside down. In 2020, as the government and health professionals sought to contain the spread of Covid-19, life changed. Schools closed and many began working from home. We saw businesses faced with the difficult decisions of shutting down or … Read more