Tips for a Successful ITM Channel: Helping Your Account Holders Embrace the Future of Banking Interactive Teller Machines (ITMs) are changing how banks and credit unions serve their communities. By combining the convenience of an ATM with the personal service of a live teller, an ITM serves as a flexible, modern solution for everyday banking. … Read more
Why SOC 2 Compliance is Important for the Financial Services Industry Cybersecurity threats are at an all-time high, and financial institutions are among the most significant targets. In 2023 alone, more than 3 billion individuals were affected by data breaches. The stakes for banks and credit unions are extremely high, with the average cost of … Read more
How ITMs Help Banks and Credit Unions Serve Rural and Remote Communities For financial institutions and their consumers, the branch is a hub. Account holders come to the branch to handle many of their banking tasks at a location that is central for the community. The purpose of a branch is to provide high-quality service … Read more
Countless emails are going around the industry, with many professionals at financial institutions voicing concerns about rumored changes to NCR’s equipment fleet. Bank and credit union leaders are worried about NCR hardware and software end-of-life dates and what they mean for business. This article will cover what “end-of-life” means, which NCR products are affected, and … Read more
What happens when a user makes a transaction via ATM? How do the details of the transaction get back to the banks involved? This blog post offers insight into how ATM processing works. Read on for information about ATM transactions and learn how ATMs connect to networks to make it possible for people to withdraw … Read more
Interactive teller machines combine ATM functionality with the interactivity and service of a live teller. These machines allow our clients to service their customers more effectively, improve customer experience, and save on costs, resulting in a greater return of value than traditional ATMs. Keep reading this ITM FAQ to learn more about what ITMs do, … Read more